Delivery Information

STANDARD DELIVERY

Orders are sent Australia wide via Australia Posts E-Parcel Service from $9.95.

Due to current delays with our delivery partners and increased order volumes please allow 10-15 business days for delivery of your order depending on destination. We apologise for any inconvenience.

EXPRESS DELIVERY

Customers who require their order to arrive quicker than regular post can choose to utilise Australia Posts priority service. The cost is from $16.95.

BACKBOARDS AND SYSTEMS DELIVERY

Orders are sent Australia wide via our courier freight partners at a rate determined by the weight and destination by either express or Tailgate service.

  • Systems and backboards over 20kg will be palletised and will require access for a pallet jack to make the delivery. 
  • You will be contacted before delivery is to be made to ensure you are home. If you are not home our courier freight partners have permission to leave the item ONLY if it can be left out of sight in a safe place.

Please note: Larger systems such as; 72 inch and 60 Inch In-Ground, & 60 Inch Beast portable systems are not available for delivery in all areas

Please contact customer service on 1300 654 766 for a shipping quote for all other areas.

 


PERSONALISED NAME BALLS

Personalised basketballs are custom made to order. All personalised Name balls are sent via DHL/Australia Post directly from our International factory and can take approximately 6-8 weeks from artwork approval to delivery.

Please note: If your order includes a personalised basketball or a pre-order product as well as other items, your order may be delayed and shipped once all items are available to dispense and not sent in split shipments.

 


For Delivery times and further details please see Australia Post website Enter "From" Keysborough, 3173 click here