Delivery Information
Annual Stocktake
We are currently conducting our annual stocktake process and as a consequence no orders will be dispatched between January 3rd - 13th. To ensure your order is dispatched before this deadline please place your order no later than 12pm 2nd January.
We apologise for any inconvenience caused.
STANDARD DELIVERY
Orders are sent Australia wide via Australia Posts E-Parcel Service from $9.95.
Please allow 5-7 business days for delivery of your order depending on destination.
EXPRESS DELIVERY
Customers who require their order to arrive quicker than regular post can choose to utilise Australia Posts priority service. The cost is from $16.95.
BACKBOARDS AND SYSTEMS DELIVERY
Orders are sent Australia wide via our courier freight partners at a rate determined by the weight and destination by either express or Tailgate service.
- Systems and backboards over 20kg will be palletised and will require access for a pallet jack to make the delivery.
- You will be contacted before delivery is to be made to ensure you are home. If you are not home our courier freight partners have permission to leave the item ONLY if it can be left out of sight in a safe place.
Please note: Larger systems such as; 72 inch and 60 Inch In-Ground, & 60 Inch Beast portable systems are not available for delivery in all areas
Please contact customer service on 1300 654 766 for a shipping quote for all other areas.
PERSONALISED NAME BALLS
Personalised basketballs are custom made to order. All personalised Name balls are sent via Australia Post and take approximately 6-8 weeks from the date your order is received to delivery.
Please note: If your order includes a personalised basketball or a pre-order product as well as other items, your order may be delayed and shipped once all items are available to dispense and not sent in split shipments.
For Delivery times and further details please see Australia Post website Enter "From" Keysborough, 3173 click here