Delivery Information

COVID-19 UPDATE

Important: Due to the recently announced Victoria lockdown (27/5) there will be a delay in shipping out any orders placed on or after the 27th May. We hope to resume the shipping of orders in the next few days and thank you for your patience during this period.

Stay safe.

 

STANDARD DELIVERY
Orders are sent Australia wide via Australia Posts E-Parcel Service at a flat rate of $9.99
Parcels will usually arrive within 3-6 Business days depending on destination

PRIORITY DELIVERY (FOR NEXT DAY DELIVERY TO AUSTRALIAN CAPITAL CITIES excl WA)
Customers who require their order to arrive quicker than regular post can choose to utilise Australia Posts priority service. The cost is a flat rate of $16.95. To receive next day delivery you must be within Australia Post's Express Post delivery network and your order must be placed on sherrin.com.au by 11 am AEST Monday-Friday (excluding public holidays). 

PERSONALISED NAME BALLS
All personalised Name balls are sent via DHL/Australia Post directly from our International factory to you and can take approximately 5-6 weeks from artwork approval.

Please note: If your order includes a personalised basketball or a pre-order product as well as other items, your order may be delayed and shipped once all items are available to dispense and not sent in split shipments.

 

BACKBOARDS AND SYSTEMS DELIVERY

Orders are sent Australia wide via Startrack at a rate determined by the weight and destination by either express or Tailgate service.

  • Systems and backboards under 20kg will be sent by Startracks express road service.
  • Systems and backboards over 20kg will be palletised and will require access for a pallet jack to make the delivery. 
  • You will be contacted before delivery is to be made to ensure you are home. If you are not home Startrack has permission to leave the item ONLY if it can be left out of sight in a safe place.

Please note: 72 inch and 60 Inch In-Ground systems are not available for delivery in all areas

Please contact customer service on 1300 654 766 for a shipping quote for all other areas


FLAT RATES FOR FUNDRAISING PRODUCTS

For Delivery times and further details please see Australia Post website Enter "From" Scoresby 3179 click here