Spalding Warranty Information

 To fill out the Warranty Claim form please click here

Spalding Basketball Systems & Accessories/Components

Spalding basketballs system components and select accessories carry the following warranties:

1. Steel Framed Acrylic Backboards                                            5 Years
2. Steel Framed Polycarbonate Backboards                              5 Years
3. Aluminum Framed Acrylic Backboards                                   8 Years
4. Eco-Composite Backboards                                                     5 Years
5. Glass Backboards (Portable)                                                    5 Years
6. Glass Backboard (In-ground)                                                    Limited Lifetime
7. Poles, Bases, Rims, (and accompanying hardware)               1 Year
8. Electronic & Electronic components                                        90 Days


These warranties cover personal, but not commercial, use of the product. Basketball systems will not be covered by warranty if damaged by acts of nature, by abuse or by lack of proper care.

For Spalding Parts and Warranty support please call 1800 632 792.  
Spalding will require you to submit a photo of the key component/s when lodging a warranty claim.

Limitations on Warranties:

1. Warranty claims presented without the original sales receipt will be handled at Spalding’s sole discretion.

2. Any replacement product will be warranted from the original retail purchase date of the product returned, not from the replacement date.

3. Spalding is not liable for indirect, incidental or consequential damages in connection with the use of Spalding product.

4. No person, agent, distributor, dealer or company is authorised to change, modify or extend the terms of this warranty in any manner whatsoever.   

 


All Inflated Products (excluding NEVER FLAT)

All Spalding inflated products (excluding NEVER FLAT & INFUSION product, which have separate warranties as noted below) are guaranteed for one year. Spalding warrants to the original consumer only, that the Spalding products will be free from defects in materials & workmanship during normal use from one year from the original retail purchase date, provided (1) the product has been used & cared for in accordance with instructions accompanying the product and (2) the product has not been abused, altered or misused, or otherwise damaged through the act or neglect of the consumer or any other user of the product. If a defect develops during the warranty period, Spalding will either credit or replace the defective product with the same or equivalent product upon prompt return. If Spalding no longer sells the same or equivalent product, Spalding will credit the customer an amount equal to the last purchase price.

To make a warranty claim, call 1300 367 582 for instructions & a Return Authorization number from Customer Service department.

 

NEVER FLAT Products 

Spalding warrants to the original consumer only, that Spalding NEVERFLAT products will be free from defects in materials and workmanship during normal use for one year from the original retail purchase date, provided (1) the product has been used & cared for in accordance with instructions accompanying the product and (2) the product has not been abused, altered or misused, or otherwise damaged through the act or neglect of the consumer or any other user of the product. The warranty with respect to the inflation of the ball does not apply if the black valve cap is removed or if air is added or released using the inflation needle within one year after purchase. If a defect develops during the warranty period, Spalding will either credit or replace the defective product with the same or equivalent product upon prompt return. If Spalding no longer sells the same or equivalent product, Spalding will credit the customer an amount equal to the last purchase price.

Spalding - 5 Lakeview Dr Scoresby, VIC 3179 Australia.